Customer reviews Verif Auto

Find out what our customers think of Verif Auto and share your experience with us.

Global rating of customer reviews

4.8/5 Excellent

Use Verif Auto to make informed and responsible choices.

Leave a review

Pass on positive reviews

You've probably heard it said that « one unhappy customer shares his experience with ten others ». Before the internet, this was a reality. Today, a dissatisfied customer might mention it to one other person face to face, but they're more likely to share their negative experience on a website, reaching over 1,000 people in the process.

It is obviously important to report negative feedback so that we can identify and correct problems or improve our services. However, if you are satisfied with our service, expertise and experience, please let us know too. In the internet age, customers often refer to reviews before making a purchase, and your positive reviews are essential to our growth and loyalty.

Our objective: your satisfaction

Negative customer experience? Let us know

If you're not happy with our advice or services, we want to know. For example, if you find that our response time is too long or that your request has not been properly understood, please let us know. We are constantly striving to provide a quality service to our customers.

If you were disappointed by our welcome (unpleasant human experience, lack of empathy, inappropriate response, etc.), please report this information.

We're sorry if you've taken out a subscription for a service that doesn't meet your expectations or if you think we haven't properly met your needs (for example, a vehicle estimate that wasn't beneficial or a cheaper fuel terminal elsewhere). Please let us know so that we can put things right.

Our team of professionals always strives to provide the best possible service, and we thank you for sharing your bad experiences with us.

Any ideas for improvement? Let us know

Our team, made up of motorists like you, is constantly looking to improve and develop our offers and services.

If you have any suggestions or recommendations, please share them with us in any of the following areas:

  • Improving our offering and developing new services;
  • Optimisation of our website for better use of our tools;
  • Improved customer service and ease of contact;
  • And more.

All your suggestions will be carefully considered by our product team.